Privacy Policy

Effective Date: August 2024

Smiling Angels Home Health LLC (“Smiling Angels,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website and services.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us.

We may collect personal information that you voluntarily provide, including:

• Name
• Phone number
• Email address
• Information submitted through contact forms
• Information related to inquiries about services

If you become a patient or client, additional health-related information may be collected as required to provide care and services. All protected health information is handled in accordance with HIPAA regulations.

Information collected may be used to:

• Respond to inquiries and requests for services
• Coordinate care and communicate with patients or families
• Provide customer support
• Improve our website and services
• Comply with legal or regulatory obligations

If you provide your mobile phone number, you may receive text messages related to scheduling, service updates, or care coordination.

Message frequency varies. Message and data rates may apply.

You may opt out of text communications at any time by replying STOP, or reply HELP for assistance.

Smiling Angels Home Health does not sell, rent, or share your mobile information with third parties for marketing purposes.

Our website may use basic cookies or analytics tools to understand how visitors interact with the site and to improve user experience. These tools do not collect protected health information.

We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.

Access to personal and health information is limited to authorized personnel who require it to perform their duties.

We may use trusted third-party vendors to support our operations, including website hosting, electronic health record systems, and communication platforms. When these vendors may access protected health information, they are required to sign Business Associate Agreements and follow HIPAA guidelines.

You may request to review, update, or correct your personal information by contacting us directly.

Patients receiving services also have additional rights under HIPAA regarding their medical records and health information.

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Smiling Angels Home Health LLC
Louisville, Kentucky
Phone: (888) 581-3880
Website: https://smilingangelshomehealth.com

This Privacy Policy may be updated periodically to reflect changes in practices or legal requirements.